MyNest - Mobile App

MyNest is a conceptual interior design app that aims to provide a platform where users can browse the catalog, place orders, and view the furniture using an augmented reality (AR) feature. This project presents an approach to solving problems faced during a user’s furniture shopping experience by seamlessly integrating AR technology.

View Prototype

The

I wanted to design a new interior design app to help improve a user’s experience while shopping for furniture through the integration of an AR feature.

Problem

The

I started the project with thorough brand discovery calls. After determining its best to research a little more about the furniture industry, I put together market research trends. After doing so, I brainstormed detailed brand values, mission, and voice which would guide both the content writing and visual design.

Process

The

The first steps were to define a unique brand identity that reflects Homely’s attributes. This wasn't easy since colors, typography, icons, and logos all had to be done from the ground up. Another step involved designing a new app that focuses on users to be able to browse a furniture catalog and view products in their homes using AR functionality.

Solution

Project Details & Process

Role

UX/UI Designer

Task

Design a new interior AR app

Tools

Figma, Sketch, Adobe Photoshop

Time

4 Weeks

EMPATHIZE

Research

Since I'm unfamiliar with the furniture retail industry, I began with some secondary research to gain a better understanding of the market trends and demographics. I then conducted interviews to learn more about people's different experiences with furniture shopping.

Research Goals

Through my research, I wanted to:

  1. Understand the market trends of the interior design/furniture industry
  2. Identify the target market
  3. Learn about the current trends of AR and how it's being used to promote the sale of goods
  4. Understand the experiences people have when furniture shopping
  5. Discover the goals, needs, motivations, and pain points of consumers

Market Research

To learn more about the market trends and demographics of the furniture industry, I started with market research with the help of Google. Through market research, I was able to gain a more thorough understanding and fill in the gaps in my knowledge about the industry to better inform my design decisions moving forward. Here are a few of the key insights that I discovered:

Consumer Trends

  • The number of online shoppers has increased by 8% from 2022 to 2023.
  • According to numerous surveys,  adults aged 18-34 have an interest in using AR while shopping.
  • 86% of consumers shopping for furniture begin the process online.
  • Consumers still prefer to make their purchases in stores when it comes to larger furniture pieces (like sofas and beds) that are expensive where they can have the tactile experience of seeing and feeling a piece before pulling the trigger.

Demographics

  • In 2021, almost 30% of furniture consumers were between 18-54 years old.
  • Furniture and Home Accessories purchases: Women are the sole decision-makers 93% of the time, followed by a joint decision 8% of the time.
  • Almost half of millennials research online before making a large purchase in a traditional store, with the next largest population being Gen X.

Augmented Reality (AR)

  • 72% of respondents also said they would want to spend more time shopping at traditional stores or online if augmented reality was part of the experience. Additionally, 28% stated they’d be ready to buy more expensive products.
  • According to Centric Digital, augmented reality in retail for US customers, furniture is the top product people want to shop with AR at 60%.
  • 68% of customers purchased products they hadn’t planned because of Augmented Reality.

Provisional Personas

To start getting an idea of who the users are of my app, I wanted to use everything that I have learned so far from my secondary research to create provisional personas. This helped me to determine the criteria for participants I would recruit for my user interviews and start understanding what their needs might be based on their goals and pains.

User Interviews & Key Findings

In order to learn about the real experiences people have had while furniture shopping, I recruited 4 participants (fitting within the criteria of the provisional personas) for user interviews. Here, I focused on asking open-ended questions about their experiences to learn as much as possible about our users and validate my understanding of them from my provisional personas.

Ideation

Concept & Strategy

Using an AR-based engine, customers can select a piece they love, then scan a room to bring their desired furniture to life. Search products by name, product types, or browse by categories.

Site Map & User Flows

To communicate the concept and information architecture, I generated a site map, user flows, and worked together with the team to nail down product frameworks.

Lo-Fi Sketches

I sketched multiple options for each screen, continually referencing the target audience, company mission and objectives to share successful stories with customers.

Based on the research findings, I prioritized  three main objectives:

  • Provide a platform that allows the users to quickly scan a space
  • Provide a platform where users can find their dream furniture for their home
  • Provide a platform where users can find inspiration for current or future projects

Prototype

Hi-Fi Prototype

During this phase, I created the design based on Lo-Fi validation findings. I learned that there was still some confusion around how to search for other user-made designs in the app. Therefore, I focused on improving the above while finalizing our UI design.

Reflection & Next Steps

To summarize... 📜

As someone who is inexperienced with shopping for furniture or utilizing AR technology, I had a lot to learn through research to gain a more solid understanding. Both primary and secondary research were essential in staying up to date with the market and being able to empathize with other people's experiences, especially since I haven’t gone through those experiences myself just yet.

Overall, this project was a lot of fun to work on - building an app from start to finish, and incorporating a new technology (AR) that I’ve never worked with before. It was interesting to discover how much technology has advanced and learning more about its capabilities and limitations, and look forward to continuing to see how it evolves in the future.

Making sure everything works 🔄

With the new revisions and branding incorporated, I would want to test my design again to ensure the design’s usability

Sharing with the team 🤝

After validating the design, I would hand-off the design to developers or other stakeholders to work on developing the app

IT'S DONE! Well almost... 🚀

With the completed product, we would be able to introduce their new branding and launch the website. However, at this stage revisions can still be made and improved upon.

What the future holds 🔮

After the first version of the app has launched, I would observe how people are using it and work on updating priorities and adding new features to the app.

Contact

© Matthew Pittman 2022